Frequently Asked Questions
GENERAL
ManFace was formulated specifically for men by doctors who understand the key differences in the anatomy of male skin. The doctors, chemists and designers also thought about key social differences in men's lifestyles including our shaving habits, facial hair, and active life styles. Manface gives men a holistic approach to address all our skin needs as simply and efficiently as possible.
Secret: Lots of women use ManFace and have fallen in love with how amazing it makes their skin feel. The only difference is women may need to use make up remover before applying.
Most people notice softening of the skin within a week. You should notice a reduction and improvement in hair bumps and acne within a week or two. Brown spots, sun damage, and an improvement in fine lines and wrinkles typically take 4-6 weeks before you see visible results. Beyond that results are cumulative.
As the old saying goes, you get what you pay for. With 24 active ingredients in these 2 products you are getting more than you get in 5-6 other products from most any other brand. At ManFace we are striving to give you the very best, most potent over the counter program so you can look your very best as easily as possible without having to looks at a wall of products while trying to decipher what’s best for you. There are lots of skin care options that provide you with very little substantive help and are really selling you the same old moisturizers from 50 years ago .
ManFace is for any teen or adult who wants to have their skin as healthy and attractive as possible. ManFace can be used by men and women. ManFace takes advantage of the latest skincare science to help protect against sun damage, clear acne and hair bumps, fight against wrinkles and fine lines, along with sun spots and age spots. And it works to give you a clear, healthy complexion while prevent future breakouts and sun damage every day.
No - ManFace anti-aging SPF dries and blends in a matte finish. There is no greasy residue, there is no chalky/ pasty/ white residue like other SPFs, and there are no added tints. Just a very light refreshed look that is not shiny.
ManFace's strength is in its simple routine, but potent and synergistic combination of 24 ingredients. Those ingredients have almost everything a man needs for healthy, great looking skin.
The average time it takes for a customer to finish the collection is 2 months.
Absolutely. ManFace was formulated for every man. You can use it no matter what ethnicity you are, or what level of oiliness your skin is. If your skin is prone to harsh drying, we recommend the PM serum 2-3 times a week
If you suffer from a skin condition, we recommend talking with your skincare professional before trying any treatments.
Men who have more oily skin and use ManFace are some of the happiest. We thought of you intently when formulating and are confident that oily skin, hair bumps, hyperpigmented spots will be addressed.
Yes, ManFace works incredibly well for African American and Middle Eastern men who tend to have more coarse and curly, kinked facial hair. It works incredibly well in both preventing new hair bumps and acne as well as removing the rednesss and hyperpigmentation/ brown spots that remain after the hair bump goes away.
ManFace has a cruelty-free philosophy, no animals are harmed in the development, testing or manufacturing of ManFace products, except the Founder while he was creating. Our products do not incorporate any animal derived ingredients. ManFace does not engage in animal testing, nor do we ask outside parties to do animal testing on our behalf.
You will never see any parabens, sulfates, hydroquinone, phthalates or similar chemicals in ManFace.
You can use a gentle cleanser but otherwise the beauty of the ManFace system is that you do not need any other products. If you want to try other products with ManFace we would urge you to test a small area for 3 days to make sure you do not have a reaction.
Of note we have found that products that have benzoyl peroxide do cause a reaction and should be avoided when using ManFace.
The packaging including the bottles, pedestal they stand in and the box are one of a kind and built to impress. Great gift!
Inspired and made in beautiful, sunny Southern California.
ManFace is great because it’s not only non-comedogenic but actually fights acne and hair bumps as well as helps get rid of the brown spots and inflammation from acne. All with SPF, hydration anti-aging and a great scent.
The SPF moisturizer is but the complex formulation of alpha beta and polyhydroxy acids in the PM serum were formulated with alcohol to preserve the ingredients in solution.
Yes the SPF anti-aging lotion has one of the best wrinkle reducing, anti-aging peptides on the market.
The SPF Anti-Aging Moistruizer is incredibly light and glides on and penetrates quickly with no shine, no tint and no pasty/ white residue. The serum is a liquid as all serums are and again absorbs very quickly leaving the skin a bit dry but again with no tint and no residue.
Absolutely not. ManFace formulations have no tint and will not stain your clothes or your pillow or sheets at night.
Yes the serum is a very complex and potent formulation of alpha, beta, and polyhydroxy acids and uses alcohol as a preservative.
Yes - we formulated the product to stay on overnight so you get real absorption of the salicylic and other ingredients to allow great exfoliation and improvement of acne and hair bumps.
No the complex formulation of alpha, beta, and polyhydroxy acids with niacinamide and Matrixyl peptide made the use of retinol redundant.
We would recommend using the system by itself. The AM moisturizer already has vitamin C in it. The PM serum approaches acne prevention in a unique manner that doesn't require retinol.
No the fragrance in both products is composed of a very small amount of essential oils. We only used a very minute amount to avoid causing any sensitivity.
You can use the ManFace SPF Anti-Aging Lotion daily. When you first start using ManFace, we recommend being gentle in your other exfoliating processes to avoid excess drying or irritation. For most men it won’t be a problem but if you are getting irritated or find it stings, we would suggest reducing usage of either PM serum or loofah
Side effects are usually mild and may include drying and irritation in some users. To test for an adverse reaction to your Manface system, apply the products to a small patch of affected skin during the first three days. A small group of people may be hypersensitive or allergic to active ingredients such as glycolic acid, lactic acid, salicylic acid or zinc oxide, which are in the Manface products. If you are one of those people, you should not use ManFace without first discussing use with your healthcare provider. For a full list of product ingredients, please refer to the product packaging.
Stop use and ask a doctor if irritation becomes severe, or you have symptoms of an allergic reaction (such as itching, rash, hives, swelling of the lips, eyelids, and shortness of breath).
Sign Up and Shipping
As a ManFace subscription member, you’ll enjoy a long list of benefits from reduced pricing to convenient delivery right to your door, special promotions and insider access to future product innovations.
Once you’ve ordered your ManFace skincare program, there’s no need to continuously reorder product. We’ll deliver your full-size products to your doorstep automatically, on your desired schedule, at a reduced price.
You will receive emails after you order when the product order has been received, when it has shipped as well as when it has been delivered.
As a ManFace member, you can track your shipments, change your shipping frequency or address you want to receive your next set by logging in to your online account here.
You can also call us at 1-310-276-6800.
Not yet, but coming soon.
1. Go to your Membership Settings
2. Choose Cancel Membership
3. Select a reason for stopping
Don’t Go!
Please let us know if you are experiencing issues, and we'll do our best to help you out.
Don’t see the Membership Settings page? Make sure you’re logged in with the email you used to sign up!
Or You can cancel future shipments by calling Customer Care at 1-310-276-6800 or emailing us at gorgeous@manface.com.
If you've purchased ManFace within 20 days and are unhappy, we will provide a full money back guarantee - no need to return anything. If there's an issue with a product you received, please contact us by calling 310-276-6800 or emailing gorgeous@manface.com.
Please make sure to include your name and shipping address, as you believe it appeared on the invoice. Please allow 1 to 2 billing cycles from the day you return your package for your account to be credited.
Through your online account, you can adjust how often you receive new sets – from as soon as four weeks to as infrequently as 3 months. You can also make your payment arrangements and cancel or customize future shipments at any time by logging in and emailing us.
You can always access your billing and shipping information by logging into your ManFace account.
Yes! You can adjust your shipping frequency or change your ship date anytime from your Account page after signing up for the Club.
Here’s a few ways to get a hold of us:
Partnerships, Media Inquiries, Influencers: gorgeous@manface.com
Usage Questions
Absolutely, that’s how it’s intended to be used. No real need for aftershave. That’s the beauty of the program. All you actually really need, and nothing you don’t.
ManFace products are delivered in airless packaging that extends the shelf life of the products and helps insure that all the amazing ingredients we put into them are still active when you use them. Please look at the box you receive, as it will have the expiration/ expiry date printed on it.
Yes, Glycerin is in ManFace's SPF moisturizer and is a natural component of healthy skin. It draw moisture from the air helps retain it. Research has shown that glycerin mimics what’s known as skin’s natural moisturizing factor (NMF), and is compatible with all skin types, of all ages. Replenishing skin’s NMF is important because it becomes depleted as we age and as we are subjected to environmental exposure. Glycerin’s benefits also include:
Helping to shield skin from environmental sources of irritation.
Working with emollients and oils to make dry skin feel amazingly soft and supple.
Fortifying and strengthening skin’s precious moisture barrier.
Enhancing the penetration of other ingredients into skin’s uppermost layers.
Improving skin’s resiliency and youthful look.
Absolutely not. The lotion is very light and has an amazing scent that genuinely appeals to both men and women. My wife and I both love the smell, light and almost delicious. Yes delicious.
This is a great question. You can absolutely use both the serum and the lotion after shaving your head. One of the really important ideas for you is to protect your head so you don’t get all the age spots, actinic/ solar keratoses that accumulates over the years from not protecting your head from UV light.
Yes. The daily SPF protection has antiaging peptides, moisturizers and antioxidants along with ingredients to help reduce dark circles under your eyes over time. The serum should be used in the crow’s feet area on the sides of eyes to help reduce fine lines and wrinkles, but sparingly under eyes to avoid excessive dryness in the area.
We would always recommend having a clean face before applying skin care. At night, not necessary to re-wash unless your face is particularly dirty from work and life. Simply use after brushing your teeth before you go to bed.
No. Bottles are airless poly propylethlene.
No while we respect the brands that are organic, as we were doctor formulated, our physicians included the very best ingredients that have scientifically driven data so our customer can get great results and look their best.
No neither the moisturizer or serum will stain clothes. The airless syringe pump design was developed so that the dispensed amount is just enough to cover the face.
All our products are delivered in airless cartridges. As such, you may need to pump a few times to get the first bit of product out. After that product will come out with each pump. So go easy when priming (starting) your first usage so you don’t just pump out a bunch of product.
Absolutely the serum can act as an amazing aftershave. But if you shave in the morning we would suggest using the lotion in the morning after shaving and leave the serum on at night. If you tend to have dry skin you can also use the serum first and after a few minutes apply the SPF anti-aging lotion.
It's great. The lotion glides on easily and penetrates quickly leaving really smooth complexion with no white residue, no tint and a really nice, fresh scent. If you use the serum after shaving many people say they feel a short stinging feeling letting you know there are some real ingredients at work.
ManFace only comes in our one of a kind airless cartridge pumps, so you can be assured the ingredients we know work are fresh and active so that you can be on your way to your best you.
Yes, but some people have more sensitive skin than others. If you are noticing any irritation, you should take 1-3 days off from using the serum. The goal is to use the serum as often as necessary for you, which can vary slightly from person to person.
Yes, as of now we have not included our own face wash and only caution against other products that have acids in them or that contain benzoyl peroxide.
When using the ManFace Antiaging- Anti Acne serum after shaving some people experience a mild temporary sting like after shave for a few seconds. This is normal and consistent with the potent ingredients we have in our ManFace serum.
It is easiest to apply with your fingers. For best results you should apply an even layer to a freshly cleaned and dried face. Smooth all over your face avoiding the eyes and mouth. Simply pump 1-2 pumps into palm of hand and then apply with your fingers.
ManFace was formulated to replace the need for other after shave lotions. However, if you have a after shave cologne or lotion you like, it is unlikely to cause any problems with the ManFace program.
No this product should not be used with benzoyl peroxide. We recommend stopping the benzoyl peroxide for 5-7 days before starting this new program which approaches acne in a completely different but very effective manner.
Typically, the Anti-Aging SPF should be used daily after you shower, shave or wash your face before you go out. We then recommend using the serum 3-4 times per week at night after you wash face before bedtime. If you don’t typically wash your face before bed, simply apply after brushing your teeth.
Yes this product works amazingly well for black men and men of color in general. It does especially well for people who have oily skin. You can maintain a low beard but if you have a full beard we do not see any reason to apply product over the bearded areas.
ManFace can be used on the rest of your face and usually last approximately 2 or more months under these circumstances. When or if you have or cut your beard closer you can of course apply to your entire face.
It is very common when you start a new product, especially one that has a lot of exfoliating ingredients, for you to feel a bit red and irritated. We recommend taking a day or 2 off from the serum and then start again but make sure you are not using too much product. 1-2 pumps of the serum should be plenty to cover your face.
Great question. You would replace all those other products with just the ManFace program. By itself these 2 products used together address all those needs as well as providing SPF and providing anti aging as well.
We typically advice using the Anti-Aging, Anti-Acne Serum 3-4 times per week at night time. If you have an area that is particularly prone to hair bumps, like your neck, then make sure to apply over this area as well.
Most people will begin to see a softening of their skin and improvement in the texture of the skin within a week. It likely will take a week or two before you see a visible change in acne and in grown hairs.
No while some people with very oily skin do use the product more often, we recommend you start by using it 3-4 times per week to see how you respond. For most people they will begin to feel and see differences, in as little as a week using this regimen. The goal is to get you on a program that works for you and is easy and efficient so that you continue to take care of your face.
Sunscreen Questions
Yes we are very proud of our broad spectrum, waterproof SPF 44 daily moisturizer. Daily skin care for a man without SPF protection is critical and is why we took so much time in formulating a product that protects you every day.
It is oil free, and has no greasy residue or tint after you put it on.
Not at all. The SPF anti-aging, moisturizer is like nothing else you’ve likely ever used. It is very smooth, non-greasy, non tinted and absorbs easily. It’s why so many people love ManFace.
The serum at night is a liquid and absorbs quickly. It can feel a tiny bit sticky initially but goes away once applied. Moreover there is no staining or issues on clothing or pillows at night.
Absolutely not. The SPF was formulated with the very best zinc block that penetrates quickly and leaves no residue and no whitish tint on your facial hair.
SPF 15 blocks 93% of UVB radiation, SPF 30 blocks nearly 97% of UVB radiation, SPF 50 blocks approximately 98% of UVB rays. However, while it seems that the difference between an SPF 30 and SPF 50 is small over a lifetime it all adds up. Going higher than SPF 50 can be counter-productive as people are misled into a false sense of security. Of course it is important to note that ManFace sunscreen is broad spectrum and covers not only UVB which are measured by SPF but also UVA.
Wrinkles / Anti-Aging
Great question, as with everything else we wanted to go one step above at ManFace. So not only do you have glycolic and lactic acid but they are conjugated and slow release so that they don’t burn and they can stay on all night to get you maximum benefit. You also get salicyclic acid as well as multiple other alpha and poly droxy acids in this amazing serum.
Yes. There was a concerted effort in thinking about the issues that men face most: wrinkles and dark circles. While getting rid of dark circles is not easy, the combination of exfoliation and lots of skin lighteners will in time help the dark circles while the SPF will help keep it that way. Of course if you have nasal allergies or real hollowing under your eyes, those issues also contribute significantly to the dark circles.
Manface has a number of ingredients that help not only prevent fine lines and wrinkles but also help reduce the coarse skin and wrinkles that are already present. Of course no skin care is the fountain of youth and it is important to understand that skin care can make things look much better but cannot replace more aggressive treatments like lasers and surgery.
You will not find a better product. However, it is important to understand that the wrinkles that are on your forehead and around your eyes are caused by constant muscle activity. No skin care by itself can remove these lines all together. However, ManFace is formulated with state of the art collagen producing ingredients as well as some of the very best humectants (moisturizers) and sunscreen to allow your skin to look its very best while diminishing the signs of aging.
Acne & Hair Bumps
Absolutely. The key to any good skin care regimen is to find how best it works for you. The great thing about our program is it actually does an amazing job at both clearing and preventing acne as well as hair bumps. If you have really sensitive skin just start slowly and don’t use too much.
What’s more if you have more questions or need a bit more personalized attention you can contact our customer support who will help you figure out how best to work with your skin type.
ManFace is formulated to be holistic and address all your core skin care issues. It has multiple anti acne ingredients including Salicylic acid along with other alpha and polyhydroxy acids that help prevent clogging, are anti- inflammatory and reduce excess oil production to decrease acne, clogged pores and hair bumps.
Yes ManFace has a very holistic and one of a kind approach to acne as well as hair bumps. Our potent combination of ingredients exfoliates to prevent plugging, reduces excess oil, helps decrease bad bacterial load and has anti- inflammatories to prevent acne and help make active acne go away faster.
Yes, ManFace has a complex of synergistic ingredients that not only prevent acne and hair bumps but also the pigment inhibitors needed to remove the hyperpigmentation/ brown spots that often remain even after the acne goes away. It is important though that you not pick at acne as that leads to more permanent scarring that often needs more aggressive laser treatments.
You can use ManFace as directed daily going over the areas with the hair bump as well. This will help exfoliate the area and also will help prevent new bumps. Moreover, it will in time help clear some of the potential brown spots and inflammation that likely have occurred over the years. There is no need for any other applicators or instruments.
This is a very good question. First it is important that you have stopped plucking/ tweezing the hair and that the area is healed, meaning you do not have any scabs or open sores. If things are healed than ManFace would be a great program to help you get rid of the brown spots/ hyperpigmentation fro the previous bumps. It should also help smoothen out the skin over time and efface some of the scarring. It will also help prevent new ingrown hairs. It is important to note that no skin care, even one as potent and complex as ManFace cannot remove all the scars. If your scarring is significant it may make sense to see a dermatologist or a facial plastic surgeon in your area that has lasers and experience in helping with your specific issue.
Good question yes ManFace works on both controlling sebum production, reducing clogged pores and in grown hairs, as well as reducing overall inflammation in your skin.
Yes with time the serum will help prevent new ingrown hairs even in the back of the head and on the neck. We do caution to use the serum sparingly on the head, as it is potent and can cause some initial dryness.
As with other hair removal products, we would recommend avoiding the serum for a day or 2 after threading before going back to your normal ManFace routine.
Yes, ManFace can help over time with some more superficial acne scars and it will also help with the hyperpigmentation that comes for many with acne and hair bumps. For more pitted acne and deeper scars Our best recommendation for treating existing scars is to see your doctor. Thanks to advances in medicine and laser technology, your doctor can offer safe and effective options for your acne scars.
No. We suggest that you consult your physician for severe cystic or nodular acne. Generally speaking, cystic and nodular acne are the most likely to scar, so it is especially important for you to see your doctor in these cases.
Moisture / Dry Skin
You could but the program is intended to allow you to use the serum at night and use the SPF lotion during the day. There really should be no extra need for more moisturizers at night and SPF protection at night is unnecessary. The serum stays on at night allowing your skin to absorb all the powerful ingredients to prevent acne and ingrown hairs while exfoliating allowing for unbelievable softening of your skin and improvement of your sun damage.
Absolutely. In our experience the ManFace program is fantastic in allowing your skin to truly reach its best. Both products were formulated to work together in conjunction to exfoliate and remove dry old skin while allowing all of our nutrients, vitamins, antioxidants, and peptide to really penetrate to allow you to have the most healthy amazing skin you have ever had.
This is a great question and it a slightly more complex answer. Many, if not most, people who have dry skin actually need exfoliation along with humectants (moisturizers) and nutrients to get old ,dry skin to turnover and get proper healthy skin; for those men ManFace is a dream. There are exceptional people who have dry skin for a host of other reasons or who will not do well with over the counter products and who will not do great. As always our customer service will be available to help you with your process to make the ManFace experience as great as possible for you.
If your teenager is interested in the health of his skin or has problem skin with acne, then ManFace is definitely a great potential product for him.
ManFace can make an enormous improvement for men with dry skin. For some men, the serum will allow you to really exfoliate and remove much of the accumulated sun damage and coarseness that you have allowing a fresh, rejuvenated complexion. If your skin is just typically dry we would recommend you use the serum only 2-3 days per week to start and build up as tolerated.
ManFace Anti-Aging SPF can absolutely be used around the eyes and in fact should be. With the Anti-Aging, Anti Acne serum you can apply around the eyes a few times a week being careful to avoid getting it into the eyes.
Hyperpigmentation
Yes. ManFace was formulated to help exfoliate and remove brown spots and hyperpigmentation and even out the tone of your entire face. It also has SPF to protect against sun damage that leads to those brown spots as well as ingredients to prevent new spots from forming.
That's a great question and YES – the ManFace program has a powerful mix of exfoliants and pigmentation inhibitors to help even out skin tone and goes further by helping prevent acne and hair bumps as well as SPF 44 to prevent new brown spots and sun damage.
Yes, ManFace has a complex of synergistic ingredients that not only prevent acne and hair bumps but also the pigment inhibitors needed to remove the hyperpigmentation/ brown spots that often remain even after the acne goes away. It is important though that you not pick at acne as that leads to more permanent scarring that often needs more aggressive laser treatments.
Absolutely not. ManFace was formulated to address all your needs and has a combination of some of the very best non- hydroquinone skin lighteners available to help remove hyperpigmentation from hair bumps as well as from acne and sun damage.